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FAQ - Custom Services of Collier County


What home services do you provide?

Custom Services of Collier County offers a comprehensive range of home management and repair services. Interior, exterior, personal and even seasonal and holiday services, whatever your home management and repair services request, Custom Services can help! Click here for more information on our extensive list of services. Contact us if you’d like a service that is not listed on our website.

What if I need something I don't see listed on your website?

Our list of customized offerings is too lengthy to list; if you don’t see your particular need listed, please contact us to ask! Our team of professional home management and repair services providers will help you directly, or refer you to someone who can.

Do you have a price list?

CSCC will happily provide a price list or project quote upon request. Please click here to tell us more about your specific needs.

How quickly will service be performed?

While most of our projects are completed within 48 hours, CSCC recognizes that every project is unique. Our professional team works with you to gauge the scope of your project and sets a completion date so you’ll know exactly what to expect throughout the process.

How do you choose your vendors/contractors?

CSCC only partners with highly-qualified, licensed and insured vendors and contractors. We have copies of all our partners’ updated insurance and license documentation, and we carefully monitor all work being completed to ensure our clients’ complete satisfaction.

Does the Custom Services team coordinate with vendors, or do I have to contact them and communicate throughout the project?

CSCC acts as your professional liaison throughout your project. We will manage all communication on your behalf to ensure you enjoy a stress-free and convenient project experience.

Who has access to my home for inspections while I'm away?

The only people who will have access to your home throughout the project will be approved through CSCC’s stringent approval process.

How do you bill for services?

CSCC offers both bi-weekly and monthly billing options for your convenience. And we accept credit cards for an easy payment option.

How is my personal information kept secure?

CSCC keeps all client information locked in an alarmed, secure office at all times.

If needed, can you coordinate directly with my insurance company for claims?

Yes, CSCC can work directly with your insurance company to provide necessary information and manage the claims process for you.

What if a vendor/contractor doesn't do work that meets my expectations?

At CSCC we make customer service satisfaction our top priority. We will work on your project until it meets your expectations – that’s our guarantee!